API Authentication
Credentials
To interact with the Coactive.ai API, you will need a Bearer Token. As an Org Admin, you can retrieve the token using the credentials in your organization settings or by following the steps outlined below.
Prerequisites
- You must have Org Admin privileges to access the
CLIENT_ID
andCLIENT_SECRET
.
Steps to Retrieve Your CLIENT_ID and CLIENT_SECRET
Sign into Your Organization
-
Go to the Coactive.ai login page: https://app.coactive.ai/.
-
Enter your Org Name and sign in using your account.
Retrieving the Bearer Token
Please use the CLIENT_ID
and CLIENT_SECRET
as the username and password in Basic Auth to retrieve the Bearer Token.
If successful, you will receive the access_token
which will be your bearer token with an expiry of 1 hour (3600 seconds).
Example 200 Response
Using the Bearer Token
With the retrieved access_token
, you can authenicate to our APIs via Bearer Authentication.
Important Notes
- Keep your
CLIENT_ID
andCLIENT_SECRET
confidential. Do not share them publicly or commit them to version control systems. - If you suspect your credentials have been compromised, please contact your Coactive Representative to have it regenerated
For further assistance, please contact Coactive.ai support at support@coactive.ai.