Getting started

Accepted Media Formats

The Coactive Ingestion API enables users to upload image and video assets for high-speed, scalable processing on the Coactive platform. Designed for performance at scale, it efficiently ingests large volumes of content across various formats, resolutions, and durations.

By automating video processing, intelligent keyframe selection, and indexing, Coactive transforms raw media into instantly searchable and organized assets, unlocking features like AI-powered search, dynamic tags, and advanced analytics. This document outlines accepted asset formats, resolutions, and CSV submission requirements.

Upload Methods

Users can upload assets to Coactive in the following ways:

  • Cloud Storage – Provide an S3 file path to a single asset or millions of assets stored in an S3 bucket.
  • List of Assets - Provide a list of up to 100 asset S3 paths, public or pre-signed URLs.
  • Batch CSV/JSON Upload* – Submit 1 to 100,000 rows of assets via CSV or JSON file.
    For bulk ingestions of more than 100 assets, using S3 URLs is recommended for efficiency. If using non-public URLs, please contact us to help facilitate providing the proper credentials for a seamless ingestion process.

Supported Image Formats

Supported Image Formats
.jpg
.jpeg
.png
.ppm
.bmp
.pgm
.tif
.tiff
.webp
.ico
.svg
.heic
.heif
.jpg is the preferred format and is the fastest format for the ingestion pipeline

Coactive recommends that visual assets (or their proxies) be made available at a minimum resolution of 350px x 350px for images.

Supported Video Formats

Format
.ts
.mp4
.mkv
.webm
.flv
.avi
.mpg

Please ensure that the format, video codec and audio codec are supported.
Key Considerations:

  • Recommended format: H.264 .mp4
  • Minimum video length: 5 seconds
  • Maximum supported video length: 4 hours
For videos longer than 4 hours, please contact us. We can process longer content, but it requires special handling and coordination with our team.

Accepted Resolutions & Frame Rates

Accepted Video Resolutions

Coactive processes videos in their original resolution without modifications. However, AI processing models work best at 360p.

  • 240p
  • 360p (Recommended for AI processing)
  • 480p
  • 720p
  • 1080p

Frame Rate Guidelines

  • Recommended FPS: 30fps
  • Supported FPS: Up to 60fps (higher FPS will increase processing time)

CSV Submission Guidelines

Coactive supports bulk uploads using CSV files, allowing users to associate metadata with video and image assets.

File Submission Rules

  • File Format: Must be a valid CSV (Comma-Separated Values) file.
  • Encoding: UTF-8 is required.
  • File Size Limits: 10mb

Header Line

The file must have exactly one header row with at least one column:

  • Source_path: Required and is the path to the asset either s:// or http:// or https://
  • asset_type: optional and if provided, it must be one of the following values:
    • unspecified
    • image
    • video
  • Headers must follow these rules:
    • No spaces – Use camelCase or snake_case (e.g., customerID, customer_id).
    • Cannot contain special characters: , ; ( ) = \ \n \t
    • Case-sensitive – Headers are preserved exactly as submitted. (e.g., CustomerID remains CustomerID).

Metadata

  • All other columns are treated as string metadata.
  • Column order does not matter.

Valid CSV Example

CSV Example